Grace Publications Seminar with Randy and Nancy Churchwell Transcript Archive

ViaVon Tonite's Seminar is with Randy and Nancy Churchwell of Grace Publications.
ViaVon And without further ado, I'm going to turn over the "microphone" to Randy Churchwell of Grace Publications! **handing over controls to you Randy!**

BEGIN SEMINAR PRESENTATION

randy Thank You!
Greetings and Salutations
I'm Randy Churchwell, co-owner of Grace Publications. I would like to thank our host, Yvonne, for offering us the opportunity to be a part of tonight's forum.
My partner and wife, Nancy, is here with me tonight.
Nancy is the President, CEO and CCO (Chief Creative Officer) of our company.
When we get to the question and answer session, Nancy will be jumping in as needed.
My function at Grace Publications is Sales, Marketing and Distribution and taking care of our customers.
I see every order and sometimes help with the phones. I also manage our employees who delight in hearing my dissertations on productivity and the American Way (probably not).
Grace Publications, LLC has always been a family owned company. Our founder and namesake, Grace Herr, began her career in the craft industry with a small shop in the basement of her home.
A stay at home mother of 4, Grace's is truly an American success story. Initially selling home decorating craft materials and teaching classes, the business became successful enough to move into a small retail building.
The business expanded over the next four years into bigger and bigger stores.
By 1974, the shop had become so successful that Grace 's husband, Doug, left his position as treasurer and controller of an electronic printing control company and devoted his full attention to managing and growing the business.
After franchising two stores, Doug and Grace decided that wholesaling supplies to all stores was a better business model to follow. And thus, Herr's Incorporated was formed.
Grace Publications was founded in 1975 as Herr Publications when Grace wrote and published two books on Country Carving. More books were published as instructional needs in the distribution business were identified.
As demand for instructional materials increased, Grace recruited talented artist / authors to create the required subject matter and compose accurate, easy to understand instructions. Some of these authors, including Pat Olson and Jan Way, are still publishing books with us today.
When Herr's Incorporated was sold in 1985, Doug and Grace kept the publication business and expanded the company to serve wholesale distributors in the craft industry. Herr Publications became Grace Publications shortly thereafter to alleviate the confusion of having two similarly named companies in the same city.
Nancy, Doug and Grace's daughter, and I became involved with Grace Publications in 2001 when we relocated our family from Tennessee to Danville, Illinois to manage the business.
Nancy literally grew up in the craft industry and experienced it all…retail, wholesale, and of course, publishing.
I worked for a major chemical company providing technical service for, surprisingly, a lot of raw materials that are used in craft products. Especially candles, inks, paints, and polymer clay.
Nancy and I purchased the company from Doug and Grace effective January 1, 2003. A relocation of the company to Johnson City, Tennessee coincided with the purchase.
A lot of people ask "Why Tennessee?" The short answer is "We LOVE it here!" Johnson City is located within 30 miles of the North Carolina border.
The view of the mountains from our office window is astounding. We enjoy horseback riding, hiking, and some whitewater rafting. Since a good portion of the Tennessee/ North Carolina border is National Forest, we are never at a loss for a place to seek "adventures".
There's also a great business climate here. Several of the printers that we use are located in the area and our local university has a graphic arts program. Which is a plus for us!
Our product line includes titles for painting, general crafts, home decorating, macramé, design books, quotable sayings and personalizing.
We currently have 50 or so artist/authors on contract and a catalog of approximately 150 titles. New authors are selected in a variety of ways and I will detail those below:
(1) The author submits an idea.
(2) A current author recommends someone.
(3) We meet designers at Trade Shows. A lot of our authors are members of either the Society of Decorative Painters or the Society of Craft Designers.
(4) We see something that we like and track down the artist.
Regardless of how we meet an author, everyone is asked to "make their pitch". This is usually in the form of a submission with photographs of the finished project and the author's instructions for making the project.
We look at:
(1) Writing style
Read-ability" (a Randy word meaning : can the author effectively convey their message)
(3) Availability of materials used.
(4) Does it fit our market?
(5) Do we think we can sell it? (This is very important!)
Subject matter is rejected because:
(1) It is too similar to a title that we are already selling.
(2) The author used products that are hard to find and not readily available.
(3) The book doesn't fit either our market or our audience
(4) We don't like the quality of the work. This could include bad artwork and/or poor writing skills.
(5) We think the author is using a product in an unsafe manner.
The author has to certify that the material they have submitted is unique to them. We do not want material that has already been published by other companies, including magazines.
If we like what we see, the author will be sent a contract. If not, their submission will be returned to them with our standard rejection letter.
The contract details how and when the author will be paid and other performance expectations. The majority of our authors are paid a royalty based on the sales of the book.
It is important that authors thoroughly read every contract that is sent to them. It is my understanding that many publishers' contracts convey all rights to the design to the publisher (this includes articles that are sent to magazines).
When an author signs our contract, she or he is giving us exclusive rights to the collection of her or his designs (as they are described in the resulting book) for as long as the book is in print. They cannot submit those designs for publication in any other medium without our approval.
We occasionally give a magazine permission to reprint the directions for one project from the book as it helps to promote sales.
The author retains the rights to any individual design to use for unrelated purposes.
For example:
Let's say we have a book about decorating terra cotta pots and one of the designs features a little girl sitting on a bench with her dog (or cat).
A manufacturer sees the book and wants to make resin statues or candles using the likeness of the little girl and her pet.
That's a perfectly acceptable "unrelated use" of the design
However, if a manufacturer wanted to mass-produce terra cotta pots featuring the design exactly as it appeared in our book; they would be in violation of our copyright.
After we have agreed to publish a title, the submission is tentatively placed on our production schedule upon receipt of a signed contract. The actual release date depends on:
(1) Our backlog
(2) Our priorities (subject matter that has been widely requested gets priority over other topics)
(3) How quickly the author ships their materials and instructions to us.
Once we assign a project to a graphic artist, the process moves fairly swiftly. This is the point when we need to know where the author is at all times so questions can be answered in a timely manner.
After photography and layout are complete the "creative crew' meets to decide if we need to cut back on the number of projects and if so, which ones.
Sometimes we ask the author to send a few more.
A lot of time is spent on editing, verifying sources of products featured in the book, and making sure that there are no omissions in the instructions.
The pricing of our books is based on the printing costs, which relates to the number of pages being printed.
When we're finished with layout and editing, we send a print out of the book to the author. This allows the author to see the book before it goes to press and to recommend any changes that may need to be made.
So now we are at the print and sell stage. And everybody wants to know which chain stores are going to buy their book and when they will have it on the shelves.
The answer is "We never know until the orders come in".
There is so much material being produced that store buyers are literally covered up with samples on a daily basis.
To compound the confusion, most chain stores plan a year ahead on what to buy. So theoretically, it could take months to get a title in a chain store.
Independent stores and Internet shops can respond to trends more quickly and in some cases are willing to special order for their customers.
We recognize this fact and apply the same priority to orders from smaller stores as we do for the larger chains.
Our policy is to ship all orders within 24 hours of receipt with the exception of weekends and holidays.
Orders that are received before 3:00PM Eastern Time are usually shipped the same day.
After all the orders are shipped we go home.
We eat. We sleep. We dream about heartwarming designs, whimsical doodles and soothing colors.
And tomorrow, we do it all over again
"After all", according to Scarlet, "Tomorrow's another day!"
Do we have any questions?

BEGIN Q&A

ViaVon *applause*
ViaVon First off ...
ViaVon Let me say THANK YOU Randy for an excellent presentation!
randy You are very WELCOME!
Emmy-ON *
ViaVon I personally love that you are like us -- little people doing BIG things!
ViaVon Emmy -- go ahead!
JoanieP-NS Clapping here, wonderful presentation
Emmy-ON Hi Randy , approximately how many designs do you usually want for one book?
randy A loaded question .... It can run anywhere 12 to 50
marybTN *
Emmy-ON what's the average then? for a book selling for let's say $12 to $15
nancy Of course, we initially see a preview from a potential author of 5-10 designs
nancy Let's say it's somewhere around 15-20.
Emmy-ON ok, thank you!
nancy It depends an awful lot on the size of the patterns
debm-mi [0/] Login:
nancy We try not to make you enlarge anything.
DianaC-IN Not having to enlarge, I'm sure, is a big help.
ViaVon Emmy, is your question answered then?
Emmy-ON yes, thank you
ViaVon Good -- ok Mary B in TN -- you're next!
marybTN Hi - I have 2 questions is it best to keep to one season in a book?
marybTN would I need to make an appointment to come and tour your site?
randy No. Unless it's Christmas!
randy Yes, Unless it's Christmas!
ViaVon rotfl
marybTN LOL Thanks - I will call I live in Bristol !
marybTN (done Von)
nancy I just wanted to let you all know that our authors come from throughout the U.S. and Canada! We even have an author from Australia.
ViaVon Randy -- regarding Mary's original question. Do multi-season books sell better than single season?
PeniP-OR *
ViaVon Oh wow, Nancy! international is awesome!
randy It's better to spread it out.
ViaVon multi-season then :-)
ViaVon Peni - you're next!
PeniP-OR What trends do you see in todays market in publications .
randy Yes for multi seasonal unless it's Christmas.
randy Home decor is hot right now
nancy I see a lot of movement in crafts merging with art.
nancy Outdoors is also very hot!
DianaC-IN *
randy Are most of you painters?
ViaVon Peni -- is your question answered?
PeniP-OR *Is there a special subject matter that sell books better than others.
ShirleeP-IN [0/] Login:
nancy Product-wise polymer clay, scrapbooking and cardmaking are selling very well.
ViaVon Nancy, do those product books outperform the tole and decorative painting books then?
nancy Some do and some don't...
randy Maybe.... it depends on the subject matter of the tole books
Emmy-ON *
PeniP-OR *
ViaVon Diana - you're next
DianaC-IN How does someone like Donna Dewberry get such a large portion of the market?
marybTN *
nancy Marketing, marketing, marketing!
ViaVon lololol
nancy Sometims something hits and then it just takes off!
LorrieW_OH [0/] Login:
nancy The interesting thing is that many other painters are using the same type of technique.
ViaVon Emmy you're next :-)
Emmy-ON is there a trend towards realism being more popular in painting books? (as opposed to a more stylized "tole" look)?
Emmy-ON .
Emmy-ON is there a trend towards realism being more popular in painting books? (as opposed to a more stylized "tole" look)?
nancy Wow Emmy... I wish I knew and then I would give you exactly what you wanted!!!
nancy What the decorative painter wants is a very difficult thing to determine these days.
Emmy-ON so, you just take your best guess and see what the stores order?
ViaVon Well this is WE painter's chance to tell the publishers what we'd like to see and what we want in our painting books!
ViaVon Peni -- you're UP!
PeniP-OR On an average what is the percentage a designer get per publication?
randy CALL ME! Some things were never meant for print!
nancy We're constantly looking at what seems popular in the market overall, and then we look at what is submitted and sometimes a submission just really impresses you!
JaniceT-NH [0/] Logout:_
PeniP-OR :)
ViaVon Randy, you'll have to provide everyone with your phone number! lol
ViaVon MaryB -- you're next!
debm-mi *
marybTN would you concider publishing Pen & Ink books?
nancy And of course we take a look at what has been doing well (in the stores), but that's really not the best predictor for the future.
randy It's on our website!
DianaC-IN *
ViaVon We'll provide you with Grace Publication's url on the archives page.
DianaC-IN How is nostalgia doing, design wise? All this scrapbooking is conjuring up feelings of home and love.
nancy I don't know if you all remember pen & ink books by Corrine Severson, but pen & ink was super popular several decades ago.
ViaVon Diana wait --
ViaVon Deb is next hon
marybTN yes I have been digging all the pen & inks off ebay
nancy Maybe it is time again. Many old techniques come back with fresh style
ViaVon set the trend!
marybTN Nancy thank you
marybTN I guess I will VON :)
ViaVon Deb -- you're up!
debm-mi Thanks! Question:who retains the copyrights in your books, the designer or the publisher?
ViaVon Randy -- copy and paste from before! lol
debm-mi oh, did you already go over this? Sorry! I came in late!
nancy Regarding trends... sometimes I think that if you say it enough in the right places, it becomes one... scary!
ViaVon No problem, Deb! Several people did as well so this is good repeat info!
TerryBBCCan *
nancy Also, I think with the chainstore influence the consumer has less influence in what becomes popular.
randy When an author signs our contract, she or he is giving us exclusive rights to the collection of her or his designs (as they are described in the resulting book) for as long as the book is in print. They cannot submit those designs for publication in any other medium without our approval
randy The author retains the rights to any individual design to use for unrelated purposes
debm-mi So, legally, who owns the copyright on the book? Is it considered work for hire, then? It sounds like it, if you require approval
ShirleeP-IN [0/] Disconnect:172.155.68.115
nancy The author also is able to do anything with their designs once the book is no longer available.
PeniP-OR *
randy We own the copyright to the book
nancy A book has a shorter life these days, sometimes only a few years.
debm-mi that's what I wanted to know!! Thanks!
ViaVon Deb, was your question fully answered then?
debm-mi yes!
marybTN *
ViaVon Good! Ok, Diana -- you're next!
DianaC-IN Sorry, I hadn't meant to step out of line... I had asked about the Nostalgia trend, especially with our kids in Iraq? Something like love songs did during WWII. Touch the hearstrings, is that happening?
randy We have a 24 year old Graphic Artist who listens to Sinatra. So I would say that's true.
ViaVon rotfl
nancy I think that nostalgia is very strong right now.
ViaVon but are you seeing it in the sellable markets?
LorrieW_OH [0/] Logout:_
nancy In papers!
randy Cutesy
ViaVon scrapbooking?
randy Yes
ViaVon Ok. :-) Terry -- you're next!
nancy Yes, scrapbooking which is carrying over into other craft areas.
TerryBBCCan what would be stage "1" for submitting an idea and graphics?
randy Send in the information from our designers guidelines
nancy Basically some examples of your work +
ViaVon those guidelines are on the archive for this seminar -- you'll hit it upon exiting the chat room
nancy a sample of written instructions and a pattern.
TerryBBCCan OK thank you Nancy and Randy
ViaVon Terry -- does that answer your question fully?
TerryBBCCan Yes Thank You
ViaVon Peni -- you're next!
PeniP-OR How detailed do you require your instructions to be?
nancy You can e-mail submissions or mail them.
nancy I'm crazy about directions... I love detail.
randy Concerning copyrights - there are some publishers who will publish at the author's expense and I suppose under those circumstances the author owns the copyright.
nancy I figure those who don't need it will skip it, but those who do will have it.
PeniP-OR Awe leaves me out!! :)
ViaVon lololol Peni!
nancy We also have the ability to add more photos of step-by-steps these days which is wonderful.
ViaVon Mary b -- you're next !
marybTN so do you set a time up front in the contract for how long the book will be published for or does it depend on sales?
randy It is completely sales driven
marybTN Thank You randy
ViaVon I have a question ...
nancy Yes...
marybTN *
ViaVon if it can take a year or more for something to get out there once published ... how do we know the trend will still be alive?!?
ViaVon that our work will still be in the hot market range
nancy You never know!
ViaVon Who actually controls those trends?
ViaVon the stores or the purchasing public?
nancy Every year, some books hit and some never find much of an audience.
nancy I'm afraid that is part of the publishing business.
randy It may be come hot all over again. Or the big guys are on the trailing edge.
nancy It is also something that author/artists who have done a number of books will tell you.
ViaVon Mary B -- you're up!
randy The buying public controls the trends
marybTN I have many of your books and do want to tell you that I enjoy the way you publish them up close color photos are such a help for me in painting i'm dyslexic and instructions are uselsess at times
nancy No, I disagree.
marybTN the pics really help!
nancy Thank you so much Mary!
marybTN YW ! :)
ViaVon Nancy -- you disagreed with who controls the trends?
nancy We always try to put ourselves in the consumer's shoes when we layout the book.
randy OK! We are having a sposal disagreement about trends!
ViaVon rotflmbo
nancy Yes, I do.
ViaVon LOLOLOL
nancy I think that 20-30 years ago, trends were almost entirely consumer driven.
nancy Today, however, the biggest sellers of craft/painting supplies are far removed from the ultimate consumer.
ViaVon *applause*
ViaVon Thank you -- I agree with that 100%!! lol
ViaVon sorry Randy! LOL
PeniP-OR I second that!!
ViaVon it's women versus the guy! lololol
nancy It is really hard for the little guy in this industry whether they be a designer, manufacturer or publisher :P
nancy Or storeowner!!!
ViaVon yes I agree!
ViaVon Anyone else have any questions for our Randy and Nancy?
marybTN *
randy iI can point to one book that was rejected by the BIG GUYS that they ultimately bought because the public sought it out from the independents.
ViaVon Go ahead Mary!
nancy Randy never got to see the days when there was an independent craft and/or painting store in every town where people hung out and took classes.
marybTN do you have a retail store or only sell to wholesalers?
randy We sell to retailers and wholesalers as well as the public via our website.
marybTN thank you !
randy With 150 titles, no store can carry them all.
DianaC-IN *
ViaVon ummm Mary --- they sell at retail value. *wink*
ViaVon Go ahead Diana!
DianaC-IN I'm waiting to hear which book you mentioned Randy?
nancy Me too!
ViaVon me too!
ViaVon three!
randy There are some things that you never put in print! CALL ME!
nancy By the way, Randy and I share an office and have lots of fun being together 24-7!
ViaVon rotflmbo
nancy That's cheating!
ViaVon Nancy -- David and I do too! Wanna swap stories? ROTFL
DianaC-IN So do Bill and I
randy SURE!
PeniP-OR 8
PeniP-OR *
ViaVon Ok ... I think we can open up the floor for general ifs and whats and go forit's!
nancy Okay, I know which book it is.
ViaVon go ahead Peni and then it's open forum time!
ViaVon Nancy are you doing a "neener neener neener" thing there? lol
DianaC-IN AND?? the book is...........?
ViaVon lol
nancy And yes, okay, sometimes the consumer can get heard!
marybTN Nancy and Randy (and Von) Thank you for the seminar - I must go feed the puppies :) Again I enjoy your publications very much !
ViaVon glad to know we can pull chains when needed! lol
ViaVon Peni dear -- you're up!
PeniP-OR just would like to thank Nancy , Randy & Von I have to leave..
ViaVon byebye Mary and Peni -- thank you for coming!
marybTN [0/] Logout:_
PeniP-OR [0/] Logout:_
nancy You are so welcome, thanks for joining us!
nancys-mo This has been like old times. I've done demos at Herrs in IN, even did mop dolls there.
randy This is our first CHAT and we've had fun!
DianaC-IN Great Forum...so glad I could make it
TerryBBCCan Thank you soooo much Guys I also have to leave how do I get to the Archives???!!
nancy You met me long ago then!
ViaVon I'm SO glad! Thank you, Nancy & Randy!!
nancy Anytime!!!
ViaVon Terry -- just exit out and you'll go straight to the archive for this one. Otherrwise, access off the Class Room from the main website
nancys-mo I'm sure that I did, Nancy.
ViaVon NancyS -- is this what you thought it might be like?
TerryBBCCan Again THANK YOU ALL it has been GREAT
star_TX [0/] Logout:_
JoanieP-NS Thank-You Randy and Nancy, Von and Dave ... this was a good seminar - very informative. :)
nancys-mo It was, and VERY well put together.
TerryBBCCan [0/] Logout:_
JoanO-ONT-CA Thank you all very much.
Dave Thank you, Joan
nancy Thanks for inviting us!
ViaVon I know that the chat transcript will get a lot of review from those who couldn't attend. I had almost 2 dozen say that they couldn't make it but wanted to be here and looked forward to the archive reading
JoanO-ONT-CA [0/] Logout:_
ViaVon Randy and Nancy -- this has been OUR pleasure, trust me!
JoanieP-NS The archives are wonderful, I refer to them often.
JoanieP-NS Von - this is Nova/Joanie
ViaVon These kinds of seminars are terrific for people who want to learn how to become published as well as having a say in what they'd like to see in publications.
ViaVon (((Joanie))) I recognized ya there! lol
ViaVon Randy/Nancy do you two attend the HIAA convention?
JoanieP-NS *)
DianaC-IN You know what helps me decide to buy YET another book?
ViaVon what's that, Diana?
nancy Yes Diana, I want to know too!
DianaC-IN It is a chatty designer that lets you in on how and why a particular design was ...designed.
nancy I love that as well.
randy Yes. We will be at HIA in 2005 and the ACCI show in Chicago in July.
ViaVon me too! The history behind the design ... from the heart
DianaC-IN You know, Like watching the children play with a toad, inspired me to.... etc
nancy We get to know so many wonderful designers and I encourage them to share their personality in their books!
ViaVon That comes across in those books too Nancy. :-)
DianaC-IN it does for me
ViaVon I wish we could pinpoint WHO is responsible for what in the design trends so we could nudge them where we'd like to go. lol
JoanieP-NS Something that really used to annoy me was "the missing step" - ie some info left out
ViaVon Joanie -- you mean like that big sign board project I just did? GRRRRRR
JoanieP-NS This is really hard on ya when you are new to painting.
JoanieP-NS No, Von - this I missing something ?
nancy We get a lot of compliments on our directions... even the size of the print sometimes!
randy Yvonne, you could be ONE! Send your opinions to the magazine publishers!
ViaVon Randy -- we're having DAWE on the roster coming up! I'm trying to get Linda Heller from Q&E Painting and Paintworks but she hasn't responded yet. I've got powers that be putting pressure on her! LOL
nancy I had a lady who was macrame-ing and the sticker from her jute fell on her open book. When she took off the sticker she lost her directions. I sent her the missing steps. Sounded like something that would happen to me.
ViaVon rotfl Nancy!
JoanieP-NS Now that is exc customer service Nancy, Bravo
ViaVon What I especially love about Grace Publications is that you publish all areas of craft/hobby books
ViaVon And the saying books! LOVE those!
ViaVon you guys are the only ones I've even seen with those.
nancy It makes my job and our graphic artist's job a lot more interesting when we get to shift gears all the time.
ViaVon yes, I can imagine it would!
ViaVon I'm on the Gresham Art Review Committee and we sponsor local area artists at our exhibits each month -- the variety and mediums of artwork is awesome!
nancy I adore artists of all types. Creativity just amazes me.
ViaVon yep!
ViaVon Barbara ... are you breathing there? :-)
JoanieP-NS [0/] Logout:_
nancy My Mom is an excellent artist... and my daughters! Must skip a generation.
DianaC-IN I love trying new techniques and products.. I bet I could supply an entire class with supplies for a wide variety of crafts that I HAD to have, that now sit idle.
debm-mi [0/] Logout:_
ViaVon lol Nancy! I used to think that too until I picked up a brush for the first time 2 years ago. I still can't draw a stick figure to save my life!
nancy Where is the time!
Emmy-ON I have to go now, thank you for the seminar, I enjoyed it very much, and look forward to seeing the books on your website
ViaVon byebye Emmy!
Emmy-ON Good night everyone!
Emmy-ON [0/] Logout:_
ViaVon Diana - sell them on ebay! lolol
nancy I think my creativity is just on a different level! What kind of painting are you doing?
ViaVon tole and decorative mostly
randy Good night! It's bedtime in Tennessee so I will be leaving to take our daughters home.
ViaVon i love designing for absolute beginners
nancys-mo Thank you for letting me be here tonight. I truly enjoyed every moment!
ViaVon byebye Randy!
DianaC-IN Good Night and Thankyou, great night
nancy I'm editing a Watercolor book right now. I really love it!
ViaVon Nancy S -- thank you so much for coming!
Dave Take care, Randy and thanks
ViaVon Nancy -- who's the artist/designer?
nancy Ooops, are they going home?
nancys-mo [0/] Logout:_
ViaVon Nancy -- your hubby just left! lolol
nancy Sandy Kinnamon
ViaVon or is on his way out lol
ViaVon Randy thank you so so so much!
randy [0/] Logout:_
sharon.nz [0/] Login:
JoanieP-NS [0/] Login:
ViaVon Hi Sharon -- honey you've just about missed the whole thing!
Sandi [0/] Login:
DianaC-IN The husbands always skip out, don't they"
sharon.nz oh blast,
BarbaraB [0/] Logout:_
JoanieP-NS I bumped myself out
ViaVon Nancy -- when will that book be on the market?
nancy I don't want to get myself in trouble... since we bought this business he has been Mr. Mom!
ViaVon Hi Sandi!
Sandi Eveninig all!
nancy He does the dishes, washes the clothes, runs around with the children and FEEDS ME!
Sandi I'm super later coming in! sorry
sharon.nz teehhee I am sorry too, time difference in countries
Sandi He's a keeper nancy!!!LOL
ViaVon Nancy -- he did a fantabulous job with the presentation tonite! I just loved it!
nancy The watercolor book should be available in about 2 weeks...
ViaVon looking forward to that! I need to get your newsletter or something ... to know what's new and coming on the market!
nancy He did do a nice job. I didn't even get to edit it. Maybe he deserves a raise!
ViaVon Sandi and Sharon -- not to worry .... the archive transcript will be on the site tomorrow for full read/review!
ViaVon LOL Nancy -- I'm sure of it!
sharon.nz thank you
Sandi thats great to know, thanks
ViaVon You're welcome! :-)
nancy Well gotta run... you all are wonderful!
ViaVon Nancy -- again -- thank you so so so so much!!
Dave Thank you, Nancy